If the item you ordered from March11.com is not a perfect fit in every way, you may send it back within 7 days of receipt for store credit.

All returns must be sent back in original packaging, unworn and undamaged with tags attached. You will receive full store credit for the return, excluding original shipping fees and any return shipping fees incurred. Return shipments must be dropped off at shipper no later than 7 days after receiving your return label. Items dropped off past 7 days will no longer be eligible for refund in form of store credit.

Due to the limited availability of the product, we do not provide credit refunds.

Price adjustments are allowed within 24 hours of purchase. Items sold during our annual flash sale events that last less than 72 hours, do not qualify for price adjustments.

Cancelations: order cancelations are possible for items in stock within 6 hours of purchase, unless the item has already been shipped. If you need to cancel your order, please notify us as soon as possible. We do not allow cancelations for pre-order and made-to-order items because they are sent to production as soon as the order is received.

Submit a return request

At this time, we do not accept returns or exchanges on made to order, pre-order, or custom styles. 

All sale items are final sale and are not eligible for a return or exchange.


RISK OF LOSS

The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier. Replacement of products and credits to your account for shipped items claimed as not received are subject to our investigation, and we may require you to sign and return an affidavit before looking into your claim. We will replace products and credit your account at our discretion.